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Page Overview: FAQ

FAQ

ANY QUESTIONS?

We have put together some of the most frequently asked questions and key points regarding the BMW Driving Experience. Should your question not be included, please simply get in touch with us.

It is also possible to take part in our BMW and MINI Safety Training courses with a provisional driving licence, which allows you to drive at the age of 17 when accompanied by an adult. However, in accordance with the conditions of §48a of the driving licence, you may only drive when accompanied by an approved person. This person must, among other things, fulfil the following prerequisites: to be in possession of a valid driving licence for at least five years and to be at least 30 years old. The accompanying person will take part in the training course as a fully-fledged participant, but will only pay the reduced fee of 95.00 Euros for the Compact Basic Training “Young” or 295.00 Euros for the Basic Training “Young”.

Unfortunately, we can only offer this service on request for special events or incentives. However, we will be glad to recommend a suitable hotel near the training location in question and put you in contact.

Generally speaking, anyone who holds a valid driving licence and is fit to drive can benefit from our training courses. They are especially suitable for beginners, young motorists and those who do not drive frequently. 17-year-olds can take part in training courses for young drivers accompanied by the person whose name is entered in their driving licence. Here the same special conditions apply to the escort as to the young driver. In this case, we hope you appreciate that registrations must be made in writing. We will also be glad to provide you with telephone support on +49 (0) 89 – 1250 16 444 (at local rates). Monday – Friday, 8:00 am - 5:00 pm.

You will receive a booking confirmation not later than three working days after booking. Approx. 14 days before the event we will provide you with exact details of the program, the hotel and how to get there. Bookings placed at short notice will be confirmed by other means if necessary.

For training courses which include overnight accommodation, we will be pleased to book a double room for you rather than a single room. We would kindly ask you to pay the difference at the hotel.

Please refer to our General Terms and Conditions for details of exact cancellation fees.

Generally, training courses which include overnight accommodation can be booked without accommodation. In this case we reimburse you with € 50.00. However, we recommend you to make use of the accommodation provided as it gives you the opportunity to engage in discussion with others.

Unfortunately, we can only offer this service on request for special events or incentives. Those aged under 16 may only enter the training location if accompanied by a parent or guardian.

The increase in road traffic safety which you acquire on a BMW Driving Experience course is something which all licence-holders can benefit from, no matter whether they drive a BMW or any other brand.

All soft drinks during meal breaks are included in our course prices. On our adventure trips, all drinks with meals are included. Please refer to individual course descriptions for details.

Travel to the training location is at your own expense and risk.

Incentives can be offered from groups of ten. We organise and implement these worldwide for any period of time you wish. You can also arrange for roadbook-based excursions in conjunction with a BMW Driving Experience course. There are no limits to individualised programs here - simply ask us and we will compile a detailed offer for you.

Generally, all participants and the vehicles provided by us have accident insurance through BMW. If you bring your own vehicle, this will be covered by your regular insurance as in road traffic. For details see our General Terms and Conditions.

Whether or not concessions are offered after completion of one of our courses depends on your insurance. Please contact your insurance company for further details.

Particular care is taken in the case of pregnant women, as liability for physical harm and damage to health cannot be excluded. It is not excluded in the General Terms and Conditions, however we do recommend refraining from participating if certain individual exercises (emergency braking, oversteer) may put the health of both mother and child at risk. Should the client still wish to participate, we require a medical clearance form. In terms of accident insurance, no restrictions are applied. The pregnancy also has no effect on the motor third party insurance taken out on the car. As such, there is nothing against participating from an insurance point of view.

For insurance reasons, it is not permitted to use your own private car on our training courses. However, we would be happy to provide you with a proposal for an individual, personal training course. Third-party products are not permitted on our premises.

We will be pleased to provide you with automatic vehicles on request (provided the vehicle is available with automatic transmission). In the case of special conversions you can take part with your vehicle by prior agreement.

Our online forms offer a fast, safe and convenient way of registering for a training course. All the data you enter are transmitted with SSL, an established data encryption method used successfully for the secure transmission of data in the Internet. The encryption process makes sure that the data you submit cannot be read or accessed by unauthorised third parties.

Our rates include the relevant VAT. In the case of incentives we will be pleased to provide a detailed offer. For all training courses we provide BMW vehicles including fuel. Two participants share one vehicle.

We have to make certain preparations for you to be able to participate in a training course. For this reason we would ask you to send in your registration as early as possible. If you wish to book five days before a course starts, please contact us by telephone.

We are glad to welcome spectators to our BMW and MINI Driving Academy at Maisach. In the case of training locations outside Munich, please contact us briefly beforehand.

Depending on the course type, theory sessions can last between 40 and 120 minutes per course. In the theory sessions you learn about the fundamentals of driving physics and discuss the details of the course programme.

If you hold a valid driving licence and are fit to drive, we look forward to welcoming you to our training courses. Consult our course descriptions to find out whether previous attendance at other training courses is required for certain courses.

We are happy to issue vouchers for a Euro amount of your choosing. You can use these vouchers as part payment towards the cost of any training course that we offer. Vouchers can of course be transferred to other individuals who fulfil the requirements for BMW Driving Experience courses. The normal period of validity applies.

As with regular road traffic, our training courses take place in all weather conditions. However, in the event of extreme conditions we reserve the right to cancel in the interests of your safety.

KONTAKT.

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